General Info

  • Cashless
  • Allgemeines
  • What is mandatory personalization?

    Mandatory personalization is the mandatory linking of your personal account with your ticket. It serves to minimize the risk of abuse. Your personal account is your personalization and at the same time your cashless-accout, i.e. your digital wallet at the festival.

    You have to personalize your festival passes, VIP and BFF festival passes and day tickets. Tickets for Caravan, Tent Hotel and Glamping do not need to be personalized.

  • Why should I create a personal account?

    Please note that all visitors have to create a personal account and connect their ticket before entering the festival area.

    Your personal account is your digital wallet at the festival. You can use it to top up money in advance, view your transactions, view your current balance and request the refund of your unspent credit after the festival. Your account will be automatically linked to your wristband with your cashless chip, once you get to the festival. By topping up online in advance, you'll save valuable time on site and don't need to top up at our top-up stations.

  • Do I need to create a personal account?

    Yes, all visitors have to create a personal account and connect their ticket or premium wristband before entering the festival area. You can create your personal account in the app or go to www.frequency.at/cashless and enter your personal data. Then link your account to your festival pass, day ticket or premium wristband and top up your cashless credit in advance.

  • How do I create a personal account?

    Creating your personal account is very easy and takes only a few minutes. To create your personal account open the Frequency App or go to www.frequency.at/cashless and enter your personal data. Then link your account to your festival pass. day ticket or premium wristband and top up your cashless.

  • Where do I find my ticket code or ticket barcode?

    The barcode is located on your ticket, whether you purchased it online and printed it out, or physically purchased it at an official ticket office. Click HERE  to see where the ticket code is located.

  • How do I connect my personal account to my festival pass or day ticket?

    Once you have entered your personal data you can connect your ticket or premium wristband to your personal account. Just enter your ticket barcode or chip tag and your account will be linked. The barcode is located on your ticket, no matter if you bought it online and printed it out, or if you bought it physically at an official ticket office. Click HERE (link to PDF) to see where the ticket code is located. The chip tag is located on the backside of you chip which is already on your premium festival wristband.

  • How do I top up money to my personal account or my cashless chip on my wristband?

    After you have created your personal account and linked it to your ticket or premium wristband, you can easily top up money online. To do so, select the amount you want to top up and a payment method in your account. After the payment is completed, the credit is automatically saved in your account and visible to you. As soon as you arrive at the festival entrance and your ticket has been scanned, you will receive your festival wristband with your cashless chip attached. Your personal account and your preloaded credit will be automatically recognized by your cashless chip on your festival wristband and is available immediately. If you prefer to top up on site, you can do so at the top-up stations or via QR code which is located on your wristband. Please note, that there may be longer waiting times at the stations and that you can save valuable time by topping up online in advance.

    ATTENTION: When paying with debit or credit card, it is necessary to confirm the payment via mobile APP or browser portal of the payment provider as part of the legal AUTHENTICATION OBLIGATION.

  • Can I also pay the waste contribution via the cashless system?

    As of this year, you can also pay the waste contribution (and the early camping fee if applicable) directly in advance via Cashless - from the comfort of your own home. Cash payment on site is still possible. If you return an at least half-full garbage bag to the drop-off points, you will receive a refund of EUR 10,- to your Cashless account.

  • Where can I check how much credit I have left?

    Whenever you pay with your cashless chip at the festival, our staff can show you your current balance. You can also check your current balance at any time in your personal account at www.frequency.at/cashless and view all transactions you have made. You can also check your balance at the top-up stations at the festival. Please note, that there may be longer waiting times at the stations during the festival.

  • Where can cashless payments be made?

    No cash or other payment methods (debit or credit card) will be accepted at the entire festival (except shuttle bus, waste contribution, Early Camping and Early Caravan). Payment is made exclusively with the cashless system, or rather the cashless chip attached to your festival wristband. You can use it at all bars, food trucks, merchandise stands etc.

  • Do I have to use the cashless system?

    Neither cash nor other payment methods (debit and credit cards etc.) will be accepted at the entire festival (except shuttle bus, waste contribution, Early Camping and Early Caravan). Payment is made exclusively with the cashless system, or rather the cashless chip attached to your festival wristband.

  • What currency is used to top up?

    Your account will be set up in € EURO, and any top-up funds you add to your account will be deposited in € EURO. If you're topping up from a international debit or credit card, your bank’s exchange rate will apply. All payments made at the festivals are in € EURO.

  • Do I need to create a personal account before the festival starts?

    Yes, all visitors have to create a personal account and connect their ticket before entering the festival area. To create your personal account go to www.frequency.at/cashless and enter your personal data. Then link your account to your festival pass or day ticket and top up your cashless credit in advance.

  • How much money can I top up in advance?

    When topping up in advance, the minimum is € 50 and the maximum you can top up is € 500. You can decide what amount suits your budget and you have full control over your spending at the festival.

  • How do I get my festival wristband with my cashless chip?

    If you have ordered a Premium Festival Pass, you will receive your festival wristband after the event. If you have ordered a festival pass or day ticket, the process is as follows: As soon as you arrive at the festival site, you should ideally have already completed the following 3 steps: 1) created your personal account 2) linked your ticket to it and 3) topped up cashless credit online. All you need now is your festival wristband with your cashless chip. You will receive your wristband from our staff at the festival entrance (check-in) as soon as your valid ticket has been scanned. Your personal account and your pre-loaded credit will be automatically recognized by your chip and you can start right away.

  • I have created a personal account and linked my ticket to it. Unfortunately, it is not possible for me to attend FQ, so I would like to pass my ticket on to another person. Is this possible?

    Yes, this is possible. In this case, please contact cashless@frequency.at to have the account disconnected from the ticket. If you have already topped up cashless credit, this will remain linked to your personal account. If you have already paid the garbage fee, early camping or drinks, please include this information in your email to cashless@frequency.at

    You can still log in to your personal account and request a payout of your credit after the festival (from 19.08.2024 12:00 noon). Please note that the return transfer can take up to 14 working days.

    ATTENTION: If you have not yet received confirmation from us that the ticket has been disconnected from your account, but you pass on your ticket, the person with the ticket will receive your credit and it will no longer be possible to pay out to you.

  • I have a ticket and would like to link it to my personal account. How can I do that?

    You can easily create your personal account at www.frequency.at/cashless and link it to your ticket by entering your ticket barcode. The barcode will be on your ticket, no matter if you bought it online and printed it out, or bought it physically at an official ticket office. Click HERE to see where the ticket code is located. This way, only you can use your ticket and the credit associated with it (minimizing the risk of misuse).

    If you are prevented from attending the festival (illness, work, etc.) but would like to transfer your ticket and the associated credit to someone else, scroll down to the question "I have created a personal account and linked my ticket to it. Unfortunately, it is not possible for me to attend FQ, so I would like to pass my ticket on to another person. Is this possible?"

  • I would like to top up cashless credit to my account in advance? How can I do this?

    You can top up cashless credits in your personal account at any time. Choose the amount you want to top up and a payment method. After the payment is completed, the credit is automatically saved in your account and visible for you. As soon as you arrive at the festival entrance and your ticket has been scanned, you will receive your festival wristband with your cashless chip attached. Your personal account and your pre topped up credit will be automatically recognized by your cashless chip on your festival wristband and will be available immediately. If you prefer to top up on site, you can do so at the top-up stations. Please note, that there may be longer waiting times at the stations at the festival and that you can save valuable time by topping up online in advance.

  • Can I create a personal account without a ticket?

    No, to create your personal account you need your e-mail address and a valid festival pass, day ticket or premium festival band.

  • I have a day ticket for Friday and a day ticket for Saturday. How do I link both tickets to my personal account?

    Once you have created your personal account, link your day ticket that you will use first. Example: If you have a day ticket for Friday and a day ticket for Saturday, link your ticket for Friday. Once you arrive at the festival entrance you will receive your festival wristband with your cashless chip and your preloaded cashless credit (if topped up in advance) will be available to you from now on. When you pick up your new festival wristband with your new cashless chip on Saturday, you can also link it to your personal account. This means that your new festival wristband is linked to your account in addition to your wristband from Friday. To link your new festival wristband go to "Add wallet" in your personal account and enter the chip tag (six-digit letter code that is written on the bottom of your cashless chip on the festival wristband) and your new wristband is linked. If you still have remaining credit on your festival wristband from Friday, you can cash it out at the end of the festival in your cashless account.

    ATTENTION: The remaining credit from your first wristband will not be automatically transferred to your new wristband (new wallet). To be able to pay with your new wristband, you'll have to top up cashless credit in your personal account or at the top-up stations at the festival area.

  • Until when can I create a personal account and link it to the ticket?

    You can create your personal account until 18.08.2024 at 23:59 at www.frequency.at/cashless and link your festival pass, premium wristband or day ticket.

  • I bought a ticket from a private person and want to connect with my personal account. How do I proceed here?

    You can easily create your personal account at www.frequency.at/cashless and link it to your ticket by entering your ticket barcode. The barcode will be on your ticket, whether you purchased it online and printed it out, or physically purchased it at official ticket office. Click HERE to see where the ticket code is located.

    However, since this is a ticket that was not purchased directly from one of our official ticket pre-sale outlets, we cannot guarantee the validity of the ticket. Therefore, we advise against private purchases and ask you to buy your ticket at the official ticket agencies. (see www.frequency.at/tickets)

  • My name is on the guest list and would like to create a personal account. How do I proceed here?

    If you are on the guest list, you will receive an e-mail with all the information you need to retrieve and download your ticket. As soon as you have received your guest list ticket, you can create your personal account at www.frequency.at/cashless and link it to your ticket by entering your ticket barcode.

    If you didn't receive any info via email, please contact our social media team via Facebook or Instagram.

  • What does the process look like on site if I have already connected my ticket to my personal account?

    At the festival gates your ticket will first be scanned and your photo ID will be checked. If the data on the ticket matches your photo ID, you will receive your personal cashless chip, which is located on your festival wristband. If you have topped up some cashless credit or bought products in advance, this information will automatically be loaded onto your cashless chip. (risk of misuse is minimized).

  • How do I request a refund of my unspent credit?

    You easily request a refund of you unspent credit. To do so, request a pay out of your remaining balance in your personal account. The refund is open from 19.08.2024, 12:00 p.m. . Please note that refunds can take up to 14 business days. We recommend applying online in your personal account, as there may be longer waiting times at the payout stations, saving you valuable time on the day of departure. There is no charge for refunds.

  • Do I need to create a personal account before the festival starts?

    Yes, all visitors have to create a personal account and connect their ticket before entering the festival area. To create your personal account go to www.frequency.at/cashless and enter your personal data. Then link your account to your festival pass or day ticket and top up your cashless credit in advance.

  • How long do refunds take?

    Refunds can take up to 14 business days. There is no charge for refunds.

  • Can I undo the personalization?

    Yes, you can request the depersonalization of your account after the festival. Please contact cashless@frequency.at. Your name will be made unrecognizable, but your transactions will still be visible to you.

  • Until when can I request a refund of my unspent credit?

    Refunds are open from 19.08.2024 - 12 p.m. until 30.09.2024 12 a.m. Please note that refunds can take up to 14 business days. There is no charge for refunds.

  • MITTWOCH X-TENDED DAY INFO

    Frequency 2024 is starting one day earlier this year – on Wednesday, August 14. Important information for all day guests:

    CASHLESS: On Wednesday, payments will be exclusively cashless. People with three-day passes and X-Tended upgrades only need to personalize their three-day festival pass and can use the chip on the three-day festival wristband to make payments throughout the entire festival. You can get a refund for your money from Monday, August 19th noon, through the app or the website.

    PARKING: If the parking lots at the barracks are full, you can use our other parking areas. Please use our shuttle bus if you are parking in the Green Camping areas.

    ENTRY: For Wednesday day tickets, there will be a separate wristband distribution on Wednesday at the parking lot by the former barracks and at the VAZ. Entry for Wednesday day tickets is only through the VAZ.

    UPGRADE TICKET ENTRY: For all Frequency guests with an upgrade or a 4-day festival pass, entry is through the regular wristband distribution points (Kelsengasse, Green, Caravan, South, Glamping, and VIP). Please follow the signage.

  • Premium - Ticket Information

    NEW: This year you have the possibility to order "Premium-Tickets". Here are the most important points: 

    • Before the festival your wristband will be sent home to you. So you can skip the line at the wristband-handout! Just wait in the Fast-Lane for Bodycheck and Co.
    • There is a service fee of 7 euros during the ordering-process. They will be used for the shipment of your wristband. 
    • The wristbands will be sent out in summer.
    • Don't worry: You will get no tickets via e-mail just an order confirmation.
    • ATTENTION: There is no replacement if you loose your wristband. Keep it in a safe space!
    • Question? Please contact costumercare@oeticket.com for more information.
  • Supermarkt and Food

    We provide you with everything you need - directly at the festival ground. Not only are there a lot of different food trucks (all info can be found in the official Frequency App) and bars - you find cold beer, ice cubes and fresh vegetables and more there.

     

  • Opening hours 2024

    Early Camping (regular camping/ caravan camping/ green camping)

    Early Camping (€25 per person) / Early Caravan (€45 per caravan)

    MON, 4:00 PM - TUE, 10:00 PM

     

    Regular Camping

    TUE, 10:00 PM - SUN, 12:00 PM (noon)

     

    VIP Camping / Tent Hotel / Glamping: FreQmansion, Fiver

    TUE, 12:00 PM (noon) - SUN, 12:00 PM (noon)

     

    Camping / Caravan 

    TUE, from 10:00 PM until SUN 12:00 PM

     

    Parking

    from MON, 4:00 PM - SUN, 12:00 PM (noon)

     

    Wristbandstation: Kelsengasse / Green Camping / Caravan

    from MON, 4 PM - SUN  1AM (around the clock)

    Wristbandstation: Camping South

    MON 4 PM - 10 PM

    TUE 8 AM  - 10 PM

    WED 8 AM  - 10 PM

    THU 8 AM  - 10 PM

    FRI 8 AM  - 10 PM

    SAT 8 AM  - 10 PM

    Wristbandstation: VIP

    TUE Noon - Midnight

    WED 8 AM  - Midnight

    THU 8 AM  - Midnight

    FRI 8 AM  - Midnight

    SAT 8 AM  - Midnight

    Wristbandstation: Glamping

    THU Noon - Midnight

    WED 8 AM  - Midnight

    THU 8 AM  - Midnight

    FRI 8 AM  - Midnight

     

    VIP + BFF Area Daypark

    WED 2:00 PM - 12:00 AM (VIP only, no BFF)
    FRI 2:00 PM - 2:00 AM
    SAT 2:00 PM - 2:05 AM

     

    Info Booth + Lost & Found Main Grounds

    WED 2:00 PM - 12:00 AM
    THU 2:00 PM - 2:00 AM
    FRI 2:00 PM - 2:00 AM
    SAT 2:00 PM - 2:05 AM
    SUN 8:00 AM - 12:00 PM (Ticket container at Kelsengasse entrance)

     

    Guest List / Press (Wristband Tent Kelsengasse)

    TUE - SAT 11:00 AM - 11:00 PM

     

    Supermarket

    WED 08:00 AM – 08:00 PM
    THU 08:00 AM – 08:00 PM
    FRI 08:00 AM – 08:00 PM
    SAT 08:00 AM – 08:00 PM

     

    Fastlane

    TUE 11:00 AM – 10:00 PM
    WED 10:00 AM – 08:00 PM
    THU 10:00 AM – 08:00 PM
    FRI 10:00 AM – 08:00 PM
    SAT 10:00 AM – 08:00 PM

     

    Can Collection

    WED 10:00 AM – 06:00 PM
    THU 10:00 AM – 06:00 PM
    FRI 10:00 AM – 06:00 PM
    SAT 10:00 AM – 06:00 PM

     

    Waste Return

    FRI 08:00 AM until SUN 12:00 PM

     

    Beer & Breakfast 

    WED 07:00 AM – 02:00 PM
    THU 07:00 AM – 02:00 PM
    FRI 07:00 AM – 02:00 PM
    SAT 07:00 AM – 02:00 PM

     

    Main Grounds Daypark Space Stage

    WED 2:00 PM - 11:00 PM
    FRI 2:00 PM - 1:00 AM
    SAT 2:00 PM - 1:05 AM

     

    Main Grounds Daypark Green Stage

    TUE 2:00 PM - 12:40 AM
    FRI 2:00 PM - 12:40 AM
    SAT 2:00 PM - 12:40 AM

     

    Main Grounds Daypark Red Bull Stage (Hall C)

    THU 3:00 PM - 10:00 PM
    FRI 3:00 PM - 10:00 PM
    SAT 3:00 PM - 10:00 PM

     

    Main Grounds Nightpark Mainstage (Hall B)

    THU 11:00 PM - 4:30 AM
    FRI 11:00 PM - 4:30 AM
    SAT 11:00 PM - 4:30 AM

     

    Main Grounds Nightpark 2nd Stage (Hall C)

    THU 12:00 AM - 6:00 AM
    FRI 12:00 AM - 6:00 AM
    SAT 12:00 AM - 6:00 AM

  • Ticket Info - Official Ticket Outlets

    We strongly advise you to not buy tickets from private sellers (ebay, facebook, instagram, willhaben etc.). And please do not buy tickets via ticketing resale platforms like Viagogo. Unfortunately, there have often been problems with fake tickets, with which the entrance to the festival and camping grounds will be refused. Please only buy tickets at the official FQ Ticket outlets: oeticket/eventim, Raiffeisen, Musicticket or at www.frequency.at/tickets.

  • Advices & Rules

    General Rules

    • By entering the festival site, the visitor accepts the house rules. The house rules can be found HERE.
    • No liability is assumed for damages, injuries and theft at the campsite! Parking at your own risk, the Road Traffic Regulations apply. Only licensed vehicles are allowed to enter and park at the site.
    • Parking at your own risk, the StVO applies. Only registered vehicles are allowed to enter and park at the site. If you remove your license plate place it behind your windshield at a visible location otherwise you can be reported to the police. 
    • The instructions of the security personnel must be followed.

    Camping

    • Camping & access to the festival area are only possible with a valid frequency festival pass.
    • Camping is only included with valid festival passes.
    • Camping is only allowed within the designated areas.
    • There is no camping option for daily visitors.
    • Please keep traffic-,  rescue- and escape routes as well as closed roads clear.
    • Please take your tents after the festival with you and use them again - this protects the environment and saves you money!

    Cleanliness

    Please help protect the environment and keep your campsite clean!

     

    Party Tents

    Setting up party tents is not recommended for safety, space and environmental reasons. If you do bring one, please make sure that it is used by several festival visitors and covers at least 50% of the sleeping tent.

     

    Children & Teenagers

    We recommend not taking children under the age of 10 to a concert/festival, but the decision ultimately lies with the parent or guardian. If your child is to be present, please be sure to provide age-appropriate hearing protection.

    In any case, the latest version of the Lower Austrian Youth Protection Act must be observed. The security is instructed to ensure compliance with this law.

    All visitors need a valid festival or day pass, regardless of age.

     

    Damages, Injuries & Theft

    For damages, injuries and theft on the whole festival area (parking, camping and caravan area, as well as the core area, etc.) no liability is assumed! Please take good care of your valuables.

     

    Swim

    Swimming in the Traisen river is possible, but the organizer advises against it! We would like to point out that the Traisen is a flowing river and bathing in it can be dangerous. Attention! The organizer does not assume any liability. Please take care of the environment and do not throw garbage into the Traisen!

  • Prohibitions
    • Camping outside the designated areas & on trails is strictly prohibited.
    • Camping on the embankment or on the shore of the Traisen is strictly forbidden for security reasons!
    • It is forbidden to enter the weir and the associated buildings.
    • Gas cartridges
    • Gas cylinders
    • Dry Ice
    • Various flammable liquids
    • Open fire
    • Any kind of cooking utensils & grills
    • Glass
    • Bulky waste (sofas, couches, plywood, etc. must not be carried on the premises)
    • The digging of holes is strictly prohibited
    • Beer crates, beer tables, benches as well as bulky objects
    • Bicycles, mopeds
    • Weapons or weapon-like objects, fireworks of any kind
    • Pets of any kind
    • Selfiesticks are forbidden in the core site.
    • Relevant flags / banners with right-wing background
    • Drones
    • Power generators
  • House Rules

    July 2024

    House Rules FM4 Frequency Festival

     

  • Safety at the FQ Festival

    Emergency Task Forces

    Fire brigade: (+43) 122
    Police: (+43) 133
    Ambulance: (+43) 144

    The fire brigade should immediately be informed if a fire breaks out anywhere, even if it appears to be already under control, or seems to be extinguished.On both big stages, at the campsite as well as at the caravan site there is a station with trained medical staff.

    Open air events can lead to unexpected measures due to the weather. (Interruption of performances, field evacuation, tent evacuations ...). These measures are announced through speakers, screens and security services. In this case, the instructions of the security service must be followed without contradiction!

    If you are in danger of (lightning) storms, please go to your cars and help other visitors without a car and offer your free places, if possible! (You can show free places by switching on the hazard flasher!) Please avoid dangerous spots such as big tents, trees towers and superstructures!

    Security checks happen at the entrance to the campsite and the site, where dangerous objects will be removed! According to our house rules, carrying dangerous objects is prohibited! With the access to the main area, the visitor agrees with a person control and body check - as well with the search of  objects like bags. If necessary, these checks are also carried out with the aid of technical equipment (eg metal detectors). For items that are handed over to the security service for safekeeping, the receipt must always be kept. No return without a receipt.

    There will be Wavebreakers on both stages. When crossing maximum capacity the wavebreakers will be closed temporary during the concerts in oder to provide you with full safety and a comfortable concert experience.

  • FQ Festival App

    The festival app is your best companion on site! There you can find the personalized timetable, our interactive area map, your cashless wallet and more! We will also send you push messages with important infos or updates directly to your smartphone.

    iOS Download / Android Download 

  • Festival wristband counter

    Upon entering the camping area, tickets will be exchanged for wristbands. All tickets will be scanned without exception to verify their authenticity. If you have a Ticketdirect ticket, you can show it on your phone.

    Please have your ticket and photo ID ready when you approach the entrance tent to avoid delays. Our staff will put the wristbands on for you, and they are non-transferable. The cashless chip is attached to your festival wristband.

    If you have ordered a Premium Festival Pass, you will receive your festival wristband at home. You can personalize your wristband at home, pay the waste fee (and, if applicable, the early camping fee) using the cashless tool, and at the entrance, you only need to have your wristband scanned. If you do not personalize it in advance or do not pay the waste fee (and, if applicable, the early camping fee), there might still be waiting times.

    Personalizing the ticket is mandatory. This can be done at frequency.at/cashless. Without the festival account and personalization, there is no entry. Photo IDs will also be checked on site.

    NEW: Starting this year, you can pay the waste fee (and, if applicable, the early camping fee) in advance via cashless – conveniently from home. Cash payments on site are still possible. If you return at least a half-full garbage bag at the collection points, you will receive a refund of EUR 10 on your cashless account.

  • Cash machine / ATM

    The FM4 Frequency Festival is cashless, so there are no ATMs on site. The nearest ATM is at the Billa Plus supermarket (approximately 500 meters on foot). Cash is only necessary for early camping, the waste fee, and the shuttle bus.

  • Ear Protection

    Is available at all box offices, at the entrance, at the info point and at the FM4 container.

  • VIP & BFF Info

    VIP Info

    The VIP area is located on and behind the right sided viewing platform next to the space stage. There is a limited number of VIP tickets for the VIP area. These include the access to the VIP area and the use of the VIP parking and the VIP campsite.

    ATTENTION: Access to the VIP parking is guaranteed by all those arriving on time. For late arrivals it is possible that free spaces at VIP parking are no longer available! Please check the VIP tickets at the entrance.

    Best Friends Of Frequency Info

    The BFF area is located above the VIP viewing platform area (right sided viewing platform next to the space stage). There is a strictly limited number of BFF tickets. This ticket includes (additonal to the features of the VIP festival pass) access to the VIP / BFF area incl. table service, beer, wine & nonalcoholic drinks - for free! There are no BFF tickets or BFF area for Wednesday.

  • Info counter / Lost & Found

    The info counter / Lost & Found is located at the core area, on the way between Green Stage and Space Stage, at the town hall. Here you will find all festival-related information as well as information about train and bus timetables. During the festival you can ask there for found objects. On Sunday the info counter / Lost & Found will be located in one of the container after the main entrance where you got your wristband at Kelsengasse.

    After the festival you can ask for your lost items here:

    Town Hall, Parterre
    Town Hall 1
    3100 St. Pölten
    Tel .: +43 (0) 2742 -333-3020
    E-Mail: fundamt@st-poelten.gv.at

    Homepage: https://www.st-poelten.at

  • Press Area

    The entrance is located near the left viewing plattform at the Space Stage area. Access only with press band. Accreditation contacts can be found at the online press area of www.barracudamusic.at

  • Mobile charging station

    You can get your battery pack at one of the Power Charger stands at the campsite opposite the Silent Disco, at the supermarket, and opposite the town hall.

  • Waste contribution

    A waste contribution of EUR 20 will be collected in cash at the wristband distribution points. You can also pay this fee in advance through your cashless account. If you return your full garbage bag, you will receive half of the fee back on your cashless wristband (not in cash).

    Opening Times trash return: 

    Friday 8 am - Sunday 12 am

    Anyone with a tent or backpack is considered a camper, regardless of the ticket, and the waste fee will be collected. Please help protect the environment by keeping your campsite and the Traisen clean!

  • Wheelchair Area / People with Disabilities

    Individual tickets for people with disabilities are available through the Oeticket hotline at 01 96096 202 (Monday-Sunday 10:00 to 19:00) and via email at: rollstuhlinfo@oeticket.com.

    There is a designated parking area available for people with disabilities, located within the VIP parking area.

    The Space Stage (Main Stage) has a dedicated wheelchair area located on the left visitor's grandstand, accessible via a lift at the back of the grandstand. At the Green Stage, there is a tribune on the right side designated for people with disabilities to provide a better view.

    Throughout the festival grounds, there are security personnel and emergency responders available at all times to provide immediate assistance.

  • Sanitary Area

    There are sanitary stations at the campsite, at the caravan site and at the core site.

    There are water-rinsed toilets at the large sanitary station at the campsite as well as at the caravan site and in the core area. In addition, larger mobile toilet stations are situated at several locations.

    Further sanitary stations are located at the VIP-, Comfort- and Greencamping Area.

    We recommend that you wash your hands regularly to protect against infection.

  • Drinking Water Facilities

    There are drinking water facilities in the sanitary areas on the camping and caravan site, in the core area near the Space Stage as well as the toilet stations located there. A few days before the festival we will put the updated drinking water map on our homepage.

     

  • Bowling

    With your FQ24 festival wristband, you can bowl for free at NXP Bowling from August 14 to 17, 2024! Only the rental fee for bowling shoes will be charged (EUR 3 per person). Subject to lane availability, all information at: nxp-bowling.at

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